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Fri, Nov. 12th, 2010 | 09:25 am  ⅊ lapl ‏‏␦ disappointed slavezombie

Sprint sucks. I'm convinced

You know, I really like my iPod touch. I find myself typing on the thing all the time. If that's what an iPhone feels like, I can see myself saving up for one. My current cell phone company is with Sprint. I called them Wednesday to dispute typical 3rd party charges and their customer service was very stinky. I spoke to Sonja. Honestly, I always seem to get the same vibe when I'm dealing with a person who has one of those thick hip-hop, gansta rap accents. By now I should know already what kind of satisfaction I will be getting with a customer service rep like that and should just hang up the phone and try again.

I was "educated" on how to cancel those 3rd party subscriptions online. I was told that next time the charge would NOT be waived. Even though I explained that I don't have Internet access at home, I was instructed to do it on my phone, data charges be damned.

I've been with Sprint about 7 years. I've never experienced this attitude, and I was seriously considering starting a data plan just as soon as my upgrade benefits kicked in. But that would mean going with the Evol phone, whatever it's called. I didn't want that but was something I would've overlooked.

I don't like AT&T so unless Verizon comes out with an iPhone, I'll never, ever pay a cell phone company for data.

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Comments {5}

Bier de Stone


from: slavezombie
date: Tue, Nov. 16, 2010 10:52 pm (UTC)

Thanks for the suggestion. I was considering a verizon account since I've been hearing rumors that they might adopt the iPhone, but I've been learning that they are one of the most expensive providers. When I saw the pricing for Virgin, I almost couldn't believe it. The catch is their data coverage sucks in my area.

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Medieval Babe


from: slavewench
date: Wed, Nov. 17, 2010 12:48 am (UTC)

Yeah the coverage in Vancouver isn't great but isn't horrible. I hope it will get better as they become more popular.

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